Our customer portal is offline.
Your broadband is working as normal. We've switched off our old customer portal while we build a better one, and the new portal arrives in December.
Nothing changes with your bills or payments. Direct Debits go out as normal.
Need to check a bill, update your details or change something on your account? Our Support team can help.
Get help
or call us free on 1800 938 100, Mon to Fri, 9am to 6pm, Sat & Bank Holidays, 10am to 4pm.